Dispute Resolution

We aim to resolve all issues fairly and quickly. If you face any issue with your order, please follow the steps below so we can assist you effectively.

Step 1: Contact Customer Support

Email your issue to amanbatteryparts@gmail.com and include:

• Order Number
• Name and Mobile Number
• Photos/Videos of the issue (if applicable)
• Detailed explanation of the problem

Step 2: Review by Our Team

Our support team reviews all cases within 24–48 hours. We may request additional information if required.

Step 3: Resolution Options

Depending on the case, we may offer:

• Replacement of damaged or defective product
• Refund for eligible orders
• Technical guidance or troubleshooting
• Return pickup if applicable

Step 4: Escalation (If Required)

If you are not satisfied with the initial response, you may request escalation to senior support management.

We are committed to handling all disputes professionally, transparently, and in compliance with Indian consumer protection laws.